What Grade A, B and C mean, and how our part conditions differ.
What the grades mean
Every phone we sell is tested to the same standard. The grade describes how it looks, not how it works — a Grade C passes the same functional tests as a new handset, and carries the same 12-month warranty.
| New Sealed retail packaging, never used. | Grade A Indistinguishable from new at arm's length. | Grade B Light wear on the frame or back. Clean screen. | Grade C Clear cosmetic wear. Works exactly as well. | |
|---|---|---|---|---|
| Battery health | 100% | 90% or better | 85% or better | 80% or better |
| Condition | Flawless | No marks you would notice in use | Small scuffs, visible close up | Scratches, possibly a dent |
| Warranty | 1 year | 12 months | 12 months | 12 months |
| In the box | Original accessories | New cable, Galaxi packaging | New cable, Galaxi packaging | New cable, Galaxi packaging |
| Browse | See New | See Grade A | See Grade B | See Grade C |